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Akrylic Privacy Policy

Last Updated: 01/20/2026

Previous version available here.

Your privacy is very important to us. Accordingly, we have developed this Privacy Policy in order for you to understand how Akrylic, LLC, and our affiliates and subsidiaries ("Akrylic," "we," "us," or "our"), may collect, use, and disclose your personal information, and the choices you have with respect to your personal information, in connection with the Akrylic website located at https://www.akrylic.io, and any other websites and platforms we own and operate that link to this Privacy Policy (collectively, the "Site"), and our related online and offline services, events, social media pages, and email and other electronic communications (collectively, and together with the Site, the "Platform").

This Privacy Policy covers the following topics:

  • What personal information do we collect?
  • What do we use your personal information for?
  • Do we use cookies and other tracking technologies?
  • Do we disclose any information to outside parties?
  • Transfer of personal information
  • Your Choices
  • How do we protect your information?
  • Third party links
  • Children
  • Changes to our Privacy Policy
  • Contacting Us
What information do we collect?

We collect personal information that you voluntarily provide to us, such as when you order or register on our Site or fill out a form, which may include the following categories of personal information. We may also collect other personal information that is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

  • Contact information, such as your and your organization's (as applicable) name, e-mail address, mailing address and phone number.
  • Account information, including the contact information listed above, your username, information that you store in your Akrylic account ("Account"), and other details about your use of the Platform.
  • Your collections and other content, such as information about your pieces, locations where your work is showing, documents that you upload to the Platform, or other data, content, or information that you upload to or store in your Account.
  • Payment information, such as payment amount and payment method used to complete transactions through the Platform. All payment processing services connected with your use of the Platform are provided to you by our third-party payment processor. Akrylic does not access or keep information related to credit cards, banking information, or other sensitive financial information.
  • Marketing information, such as any preferences you set in your Account, any marketing or communications preferences, and details about how you engage with our communications.
  • Survey responses, such as the information you provide in response to our surveys, questionnaires, or contests.
  • Communications, such as the information associated with your requests or inquiries, including for support or assistance, and any feedback you provide when you communicate with us. We and our service provider may also record or monitor any online chat you have with us for quality control or training purposes, or to enforce our rights.

Technical data is also automatically collected by us, our service providers, and our marketing partners about you, your computer, or mobile device, and your activity over time on our Platform and other sites and online services, including the following information:

  • Analytics information, such as the website you visited before browsing to the Platform, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
  • Device information, such as your computer or mobile device operating system type and version number, wireless carrier, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, and general location information such as city, state, or geographic area.

Some of our automatic data collection is facilitated by cookies and similar technologies. For more information, please see the "Do we use cookies and tracking technologies?" section below.

We receive personal information from third parties, such as our service providers, marketing partners, data analytics partners, webinar platforms, operating systems and platforms, social media platforms, event sponsors, and publicly available sources. We may merge or combine such personal information with the personal information we collect from you directly or automatically.

Users of the Platform may have the opportunity to refer colleagues or other contacts to us and share their contact information. Please do not provide us with someone's contact information unless you have their permission to do so.

What do we use your personal information for?

Akrylic's primary purpose in collecting personal information is to provide the services that you request. Any of the personal information we collect may also be used for the following purposes or as otherwise described in this Privacy Policy or at the time of collection:

To provide our Platform, products, and services. We use personal information to provide the Platform and our products and services, including to:

  • Deliver the services and products that you purchase from us.
  • Process your transactions and manage your subscriptions and other orders.
  • Personalize your experience, respond to your individual needs, verify your identity, or determine your eligibility for offers and promotions.
  • Establish, manage, monitor, and maintain your Account.
  • Communicate with you about order updates, changes to our Platform, and other service-related communications and alerts.
  • Provide customer support and troubleshooting.
  • Fulfill any purpose for which you provide the personal information.

For research and development. We use personal information for research and development purposes, including to understand and analyze the usage trends and preferences of our customers, to make our Platform and other offerings better, to improve our customer service and more effectively respond to customer service requests and support needs, and to improve and develop new features, services, products, and functionality. We also continually strive to improve our website offerings based on the information and feedback we receive from you.

As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We may use this anonymous or de-identified data and share it with third parties for our lawful business purposes.

To send our newsletter. We may send you direct marketing communications related to our business or other products and services you may be interested in as permitted by law. You may opt-out of our marketing communications as described in the "Your Choices" section below.

For interest-based advertising. We work with third-party advertising companies and social media companies to help us advertise our business and to display ads for our products and services. These companies may use cookies and similar technologies to collect information about you (including the analytics and device information described above) over time across our Platform and other websites and services or your interaction with our emails, and use that information to serve ads that they think will interest you. In addition, some of these companies may use hashed customer lists that we share with them to deliver ads to you and to similar users on their platforms. You can learn more about your choices for limiting interest-based advertising in the "Your Choices" section below.

To comply with laws and regulations. We will use personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

For compliance, fraud prevention, and safety. We may use personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) maintain the safety, security, and integrity of the products and Platform, business, databases, and other technology assets; (b) protect our, your, or others' rights, privacy, safety or property (including by making and defending legal claims); (c) audit our internal processes for compliance with legal and contractual requirements and internal policies; (d) enforce the terms and conditions that govern the Platform; and (e) prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

With your consent. We will disclose your personal information in accordance with your prior direction or, in some cases, we may specifically ask you for your consent to collect, use, or share your personal information, such as when required by law.

Do we use cookies and other tracking technologies?

We use cookies and other tracking technologies (such as web beacons, pixels, and similar technologies) to track information about your use of our Platform. We use this information to, among other things, operate, maintain, and enhance our Platform, and provide analytics and customized content and advertising. For more information about how we use cookies and your choices, please see our Cookie Policy.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except as described in this Privacy Policy. This does not include trusted third parties who assist us in operating our Platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Platform policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Transfer of personal information

Akrylic is based in Canada. If you are accessing our Platform from outside Canada, please be aware that information collected through our Platform may be transferred across international borders and may be stored and processed in any country in which Akrylic and its service providers maintain facilities. If you are accessing our Platform from a country other than the country in which our servers are located, your communications with us may result in the transfer of information (including personal information) across international borders. By using the Platform, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than in your country.

Your Choices

You can control cookies and tracking tools. We may use cookies and similar technologies to collect information about your use of our Platform. Most browsers are set to accept cookies by default. However, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Platform.

You can opt out of our marketing emails. You may opt-out of receiving promotional communications from Akrylic by following the unsubscribe instructions included in such communications, or by contacting us as described in the "Contacting Us" section below. Even if you opt out of receiving promotional communications, we may still send you non-promotional emails, such as emails about your account or our ongoing business relations.

You can access and update your information. If you have an account with us, you may update your account information at any time by logging into your account and updating your profile settings. If you would like to access, correct, update, or delete your personal information, please contact us as described in the "Contacting Us" section below.

How do we protect your information?

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our Platform. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Platform and welcome any feedback about these sites.

Children

We do not knowingly collect any information from anyone under 18 years of age. Our Platform, products and services are not directed to people who are under 18 years old.

Terms of Service

Please also visit our Terms of Service establishing the use, disclaimers, and limitations of liability governing the use of our Site and its related services, located here.

Changes to our Privacy Policy

Akrylic reserves the right, at any time, to modify this Privacy Policy. If we decide to change how we collect, use, or disclose personal information, we will update the "last updated" date above. In some cases, we may notify you about an update by sending you an email, posting a notice about the update on the Platform, or other means as may be required by applicable law. In all cases, your continued use of the Platform following posting or other notification of changes constitutes your acknowledgement of such changes. Please review this Privacy Policy periodically to keep up to date on our most current policies and practices.

Contacting Us

If there are any questions or complaints regarding this Privacy Policy or our privacy practices, please contact us at adminakrylic.io.